Just how friendly do you think your church is to first-time visitors? How friendly does your congregation think it is? We’ve never met a church that admitted they were unfriendly to guests, but the reality is … that’s more of a norm than you probably imagine. But you can’t fix what everyone thinks is working just fine. In this episode Drs. Kris and Bill offer you and your congregation the Secret Shopper tool that will help you get to the truth about hospitality.